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Netsolace Careers |
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At Netsolace, we are always looking for smart, dedicated people with an entrepreneurial
streak and a desire to conquer the
world. Our fast paced, collaborative culture and outstanding benefits package will
ensure that you will be able to perform at
your very best.
Be sure to check back often to see if an appropriate position is available for you
or apply via hr@netsolace.com
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Currently we are looking for the following positions: |
Career Possibilities |
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Netsolace USA
Database Administrator
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Essential Functions
Design and document database architecture. Data Modeling. Design Data Warehousing and Business Intelligence platform Build database scheme, tables, procedures and permissions Set up data sharing and disk partitioning Develop database utilities and automated reporting Create shell scripts for task automation Create, test and execute data management languages Analyze and sustain capacity and performance requirements Analyze, consolidate and tune database for optimal efficiency Monitor systems and platforms for availability. Oversee backup, clustering, mirroring, replication and failover Restore and recover corrupted databases Install and test upgrades and patches Implement security and encryption Provide 24/7 support for critical situations Evaluate and recommend new database technologies
Job Requirements and Qualifications
Experience and/or knowledge with large scale clustering, migrations, load balancing, and high availability environments Experience with SQL 2005 / 2008, SQL 2008 Developer & Enterprise, Transact SQL (TSQL), and SQL high availability technologies. Able to create modifications and constructions, including stored procedures, views and triggers Must know capacity planning and performance tuning. Must have knowledge of clustering the SQL Servers. Minimum 2 years experience as a SQL DBA in an enterprise environment Must have extensive experience with data warehousing, data modeling and data architecture. Excellent planning, time management, communications, decision-making, and organizational skills Demonstrated ability to perform under high-pressure situations The ability to identify and analyze a problem, propose solutions, anticipate future problem areas before initiating action and implementing solutions Related certifications preferred
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Netsolace USA
Director of Operations
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Netsolace is a technology company that provides groundbreaking technology solutions for the franchise industry. It offers a suite of proven software solutions that enables better monitoring, communications and data management at each stage of the franchise lifecycle.
Netsolace is a progressive, dynamic company with a thriving ten year history in franchise solutions. Our mission is to provide the franchise industry with outstanding solutions and exemplary customer service that will simplify and enhance the lives and businesses of our customers while making them more successful.
As part of our continuous efforts to improve and expand our business, we are presently searching for an Operations Executive that will manage Netsolace's operations, the overall growth strategy, organizational leadership, financial and organizational management, external communications, marketing and sales efforts.
Reporting to the Chief Executive Officer, the Director of Operations will lead and improve all aspects of the organization, including sales and marketing, customer support, operational and overall efficiencies to ensure customer satisfaction.
Duties and Responsibilities
- Develop sales and marketing strategy and manage all aspects of execution to the plans.
- Develop a comprehensive business plan and execute to the plan.
- Build and lead an effective and cohesive team, establishing basic personnel policies, initiating and monitoring policies relating to personnel actions and training.
- Establish and implement short and long term goals, objectives, policies, and operating procedures.
- Ensure that operating objectives and standards of performance are not only understood but owned by management and employees.
- Proactively identify opportunities, conducting analyses/needs assessments, and cost/benefit assessments on ways to improve Netsolace operations
- Manage existing clients, identify potential new clients in the franchise industry, and create and conduct demos for clients with the objective of increasing the company's client base and revenue.
- Work in cooperation with the overseas peers and leaders in meeting overall organization objectives.
- Direct and manage all projects to ensure client's objectives are met and projects delivered on-time.
- Oversee operating plan, budgets, cash flow and overall company finances.
- Manage vendor relations and continuously seek to lower costs and improve product offerings.
- Research and evaluate new technologies to better assist clients and deliver a more efficient experience.
- Identify, document, and execute on operational processes that continually improve the services offered by Netsolace
- Enhance revenue growth and profitability according to plan.
- Maintain a high level of customer satisfaction and recurring revenue on the current platform.
- Establish, achieve and report on milestones to the CEO and senior leadership team.
- Execute! Be able to bring strategy to life.
Position Qualifications
- 7-10+ years of senior level management experience leading teams in growth IT organizations
- The ideal candidate will have been successful in companies focused on the needs of the franchise industry.
- 5+ years of strategic sales and marketing plan development and delivery, ideally directed at franchise or IT industry
- Experienced entrepreneur who has taken at least one start up organization to a successful organization.
- Excellent leadership, negotiation, management, problem solving, and interpersonal skills.
- Excellent C-level oral and written communication skills.
- Track record of building creative, collaborative and apolitical teams.
- Willing to both lead at high level and be hands on as needed.
- Posses integrity, is well organized and a team player
- Experience launching a new software solution into the marketplace, and working with off-shore teams.
- Proven record of increasing clients and company revenues
- Ability to work under pressure and collaborate with both senior leaders and all staff members
- Strategic thinking, business judgment, positioning/marketing savvy, product/technical depth, presentation skills, credibility with sales teams, customers, analysts and the media
Key Success Factors
- Strong Project Management Skills: You have proven project management skills working with complex systems and external vendors. You coordinate lots of moving parts and drive results. You identify and analyze needs, and can implement procedures that enhance productivity.
- Service Oriented: You are intellectually curious, eager and able to understand the culture, needs and mission of the organization and affiliate companies. We don't want to hear you can't do that, we want you to find technology that works for the user.
- Organizational Agility: In this position, you have many stakeholders with varying goals and needs. You have good judgment, a thoughtful approach and you are sensitive to the challenges and constraints each faces.
- Strategic Thinker: You have excellent critical thinking skills, dive into the details, ask intelligent questions and understand the constraints other people face. You are able to effectively synthesize varying needs across the organization. You allocate resources wisely and analyze the long term impact of decisions.
- Open Minded: You understand that what we do today may be different than what we need tomorrow, are flexible to change and can still make sound decisions even with imperfect information.
- Strong business acumen: You are knowledgeable on the operations and fully prepared to have an intelligent conversation regarding the business strategy of the company and how it relates to technology. You can solve a variety of problems, simplify systems and processes. You are innovative and technically creative and can provide us with sensible technology solutions.
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Netsolace USA
Director Web Development
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As a result of continued growth and expansion, we are currently seeking a Director of Web Development who will provide technical leadership for Web Development Team. The ideal candidate will be tasked with building out the project based development department within Netsolace and compliment our off-shore developers with an innovative and high quality in-house team.
You will be responsible for efficiently running and enhancing technology and operational process aspects of Web Development- including hardware, software, people, and processes.
Responsibilities:
Oversee the development of all new applications or enhancements to already existing applications
Drive the culture of continuous process and operational improvement.
Align team’s project roadmap, budget, and payroll with vision of the management team and other business units.
Manage Operational and Capital budgets as well as the payroll for the group.
Lead the cross-enterprise initiative to establish and maintain best practices of application integrations and governance.
Perform analysis of business requests to determine feasibility, scope, timeline, cost, and alternatives.
Meet with managers on a regular basis to review the state of on-going projects and to align on upcoming priorities.
Prioritize technical work and coordinate the release schedule with business owners and technical leads.
Perform resource planning and allocation based on business priority and staff availability in order to maximize effectiveness of technical staff.
Continue to develop and expand an in-depth understanding of supported business functions.
Bring a customer-service and can-do attitude to all business user interactions.
Define and create project specifications.
Develop high-level technical specifications, if required.
Envision all testing approaches and develop high-level test plans.
Ensure that adequate documentation is available to business users, programmers and Data Center Operations.
Coordinate cross-system QA testing
Instill software development and operational best practices
Review programmer-developed specifications.
Participate in architecture, design, and code reviews.
Review test plans and test results.
Coordinate implementation into production environments.
Report project statuses and issues to the Senior Management as necessary. Performs other duties as required.
Handle strategic vendor selection and management.
Stays current with emerging technologies and contributes to overall technical direction of company
Works with others to provide technical direction and efficiency
Nurtures relationships with clients
Test new ideas / products for applicability to project goals
Maintains a strong sense of ownership and responsibility over projects
Will report directly to CEO but will work in coordination with VPs and other Directors.
Requirements:
A minimum of 9-11 years of experience in ecommerce information technology developing web applications, and 5-10 years of experience in a leadership role.
Candidate must be highly qualified preferably with Masters Degree in Business Administration/Computer Sciences or equivalent.
Experience in strategic planning and execution
Skill in examining and re-engineering operations and procedures.
Experience in formulating policy, and developing and implementing new strategies and procedures.
Ability to develop financial plans and manage resources.
Ability to analyze and interpret financial data.
Work requires professional written and verbal communication and interpersonal skills.
Ability to motivate teams and simultaneously manage several projects.
Demonstrated detailed knowledge of associated technologies (ASP/VB/C# .Net, AJAX, XML, HTML, CSS, JavaScript and SQL Server)
Application of logic, reasoning and problem solving
Strong ability to work with time/date deadlines
Excellent client facing skills
Working knowledge of security concerns for web applications.
Hands-on coding capabilities
Experience with handling off shore development teams
Knowledge in vendor negotiations, vendor evaluations, specifically geared towards technical evaluation of software and organization
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Netsolace USA
E-Commerce Security Specialist
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Ecommerce Security Specialist is responsible for attaining 100% customer satisfaction, which means an available, fast, and completely secure site that meets our customers’ needs at all times.
Essential Functions
E-commerce technology and security at various levels of sophistication and practices for securing online payment transactions including PCI/PADSS requirements. Perform proactive and real-time fraud queries in order to minimize fraud impacts to the E-commerce websites and related services. Objectively block suspicious and fraudulent profile information based on query findings in order to reduce the scope of fraud activity. Review and create the security processes and policies for all existing and new web applications. Enforce strict security standards implementation in web programming and provide guidelines to the programmers. Review and evaluation of all web server hardware and network appliances for any vulnerabilities.
Job Requirements and Qualifications
Building and maintaining high availability critical hosting environments, as well as network traffic, processes, and file monitors to support sandboxing or other behavioral analysis. Strong knowledge of TCP/IP networking and packet analysis is required, with a focus on forensic analysis and decoding. Strong analytical skills including the ability to analyze data and identify fraud trends. Experience working with large volumes of raw network flows, full packet capture, and other large raw data sets. Ability to make real time immediate decisions related to fraud and other business activities. Ability to understand or write content based Intrusion Detection System (IDS) rules. Demonstrated ability to identify vulnerabilities, risks, and protection needs as it relates to information systems. Familiar with enterprise cyber security architecture and their data collection points, as it relates to incident response and investigations (antivirus, firewalls, email gateways, DNS, web and content filtering proxies, logging infrastructure, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Security Event Information Management Systems (SEIMS), etc.). Previous fraud avoidance experience such as phishing, payments and identity authentication. Previous experience in electronic payment or e-commerce processing and PCI/PADSS requirements. Thorough knowledge of credit card and card-not-present transaction security processes, prepaid card products and ACH processing. Demonstrated ability to think strategically and turn data into meaningful business conclusions. Demonstrated ability to meet deadlines, be detail-oriented. Demonstrates critical thinking and problem solving skills. Ability to communicate effectively both verbally and in writing. Effective interpersonal skills. The ability to be effective and successful working with others or independently.
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Netsolace USA
Quality Assurance Engineer (Web)
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Essential Functions
Scheduling, launching and control of performance/compliance of all Quality Assurance activities. Control and planning of the project-specific software quality activities. Advice and support to the project management and specific departments. Will create, write and execute test plans for manual and/or automated tests. To work on a variety of web applications developed in ASP/VB/C# .Net and MS SQL Server environments. Responsible for full test lifecycle, including writing test documentation, estimation reports, test plans, scripts, conditions and progress and completion reports. Create and validate test data for functional components of web applications. Identify defects / bugs and communicate with the developers. Will be working with an offshore QA team.
Job Requirements and Qualifications:
2-4 years of relevant QA experience. Understanding of testing automation, scripting, regression testing and commonly used tools. Understanding of software release process, particularly Agile methodologies. Highly motivated individual able to grasp complex software and learn quickly. Detail-oriented with strong organizational skills. Excellent communication (written & verbal) skills.
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Netsolace USA
Sr. Web Developer
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Job Summary
The Sr. Web Developer is responsible for leading the technical design and build of all front-end components for the website. The Sr. Web Developer will be involved in all aspects of the website development. This includes meeting with end users to gather requirements, translating those requirements into a technical specification for the software, architecting the software, and then coding it. It also includes testing and documenting the software, training end users on how to use it, as well as maintaining and enhancing it as necessary.
Essential Functions
Lead technical design and build of all front-end components (presentation, templates, client-side behavior, integration to data services etc) Write object-oriented applications Write advanced code using client side technologies Create templates and applications using PHP or similar technologies Advise on strategic technology issues (e.g. writing proposals and leading discussions on choices of new techniques and technologies) Liaise with stakeholders throughout the project phase to produce working designs Ensure operational issues are considered and planned for when major new products, releases or versions are rolled out Write documentation (e.g. technical specifications) for both internal and external use Identify potential areas of risk and suggest mitigating actions Assist in the planning and estimation of the team’s work Lead research into, and share information on ideas and best practice with other technical teams in the company and the wider development community Be responsible for work quality and process, ensuring it meets projects’ and technical standards and guidelines Keep abreast of new and existing technologies and be able to apply these to a variety of projects as applicable. Drive the development and adoption of new standards and guidelines around browser compatibility, reliability, maintainability, performance
Job Requirements and Qualifications
Demonstrable hands-on development skills and industry experience of ASP/VB/C# .Net, HTML, CSS, Object Oriented JavaScript including the use of AJAX Cross-browser compatibility and accessibility. Ability to lead, motivate and inspire a team Knowledge and professional experience of accessibility, usability and cross-browser issues Experience of consulting with clients and translating their requirements into effective technical solutions. Extensive professional experience of web development processes and application design. Experience of working in an environment where products have to be delivered to specific time-scales Self-motivated with good organisational skills in order to work to challenging deadlines Proven skill in developing and managing maintainable code-bases Well-developed analytical and investigative skills A good understanding of open standards & protocols Experience of supporting, modifying and maintaining systems and code developed by 3rd parties Experience in project management and/or project-based working, including an understanding of Agile development techniques and test-driven development Knowledge of user experience design and information architecture principles and techniques Experience in delivering web services
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Netsolace USA
System Engineer
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Job Summary
The System Engineer will be responsible for systems configuration, implementation, management and support, along with application integration, and troubleshooting for our Microsoft.Net applications. The role includes installation, configuration, administration and maintenance of Windows server systems and integrating new systems and products into the platform.
The role encompasses daily operational support including setup, uploading, configuration and monitoring of the systems and applications.
Essential Functions
Ensure maximum uptime of hosted environments, including production, staging, testing, authoring, and development environments. This includes, but is not limited to ensuring the environment is configured properly; is secure; is networked properly; is backed up per company standards; is monitored accordingly; is tested to ensure operability; and is built to company standards. Act as a consultative resource for our businesses to provide technical guidance, standards, knowledge and understanding of business and technology processes, and integration of technologies to deliver web based products and services. Assist with integration efforts, including planning and coding where necessary in IIS and MS SQL database technologies, and scripting languages. Assume lead role in complex problem solving in hosted environments, offering meaningful solutions and implementation strategies. Engage other departments and direct their work on supporting systems such as network, firewall, load balancers, and external storage. Engage application teams with analysis from logs and data on the servers, and provide recommendations for problem resolution. Be part of an on-call rotation schedule that includes carrying a pager/email device 24/7. Respond to all alerts immediately and inform management of issues and work being performed to remedy the problem. Direct escalation to engage additional resources if required to troubleshoot and resolve a problem. Monitor, analyze, and report performance statistics for web hosting environments. Troubleshoot hosting environment failures and manage / assist in the development of solutions to these problems. This includes not only overall environment / platform problems, but also includes problems affecting individual client accounts (i.e. data integrity, reporting, security, etc.). Analyze web hosting environment averages and peak workloads / throughput compared to existing capacities and plan required accommodations to address environmental growth. Take necessary corrective actions (both scheduled and unscheduled) to proactively address potential problems before they become operational / environmental problems. Notify Manager of projected needs and actions taken. Ensure security of systems, including standard server build and lock-down procedures, and monitoring security access to systems. Review system logs regularly, report and research warnings and errors. Review system logs for backup completions and report any discrepancies. Execute implementation/migration of new software and application versions across the development and staging and production environments and prepare back out plans on all platforms to be updated. Ensure adherence to established Change Management and QA procedures. Verify results with appropriate parties. Work with peers and other departments to analyze ongoing processes and procedures. Where relevant, propose / design improvements to operational processes. Keep up to date with developments in the web-based information technology field through educational and other information resources and make management aware of possible applications for new technologies. For new web hosting infrastructure projects, act as technical lead for planning and implementation. Mentor and train junior team members in all areas of IT expertise. Other projects and responsibilities may be added at the company's discretion.
Job Requirements and Qualifications
Bachelor's degree in Information Systems, Computer Science, Business or Engineering or equivalent job related experience. Must have an excellent command of: Windows Server (Standard/Enterprise) Operating System IIS Web Servers Microsoft .Net Framework and related technologies. Microsoft SQL Server Database Dell or other server-grade hardware Must possess experience designing, building, maintaining, migrating, tuning, administering, and supporting three-tiered web/application/database server environments Experience with Internet access and security for servers Must have excellent written and oral communications, including technical documents, and process documents. Must possess excellent problem-solving and analytical skills and be able to translate business requirements into information systems solutions. Demonstrated competency in troubleshooting and problem management; ability to assist with network, system, and application troubleshooting required.
Preferred
This position demands a well-organized, action-oriented team player with the ability to prioritize daily work, change directions quickly, manage geographically dispersed staff members and work on multiple projects simultaneously. Comprehensive knowledge of problem analysis, structured analysis and design and programming techniques. Solid understanding of current web-enabling technologies including enterprise server OS, IIS, MS SQL database, scripting, clustering and other high-availability architectures, TCP/IP, various web and administrative tools. Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals and effectively manage projects in a cross-functional environment.
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Netsolace USA
Technology Sales
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We seek bright, self motivated, hard working individuals, with a proven track record to help build and expand our client base.
You should be able to identify, qualify and develop quality long lasting relationships with clients. This position requires you to be a master of both written and verbal communications, time management and problem resolution. You should also be adaptable to change. Knowledge of the Information Technology as well as Franchise Industry is required.
As a key member of the sales team, you’ll be responsible for developing leads and then delivering sales revenue. Develop potential sales opportunities and expedite the sales cycle by qualifying leads generated through marketing programs and other lead sources.
Requirements:
- Bachelor’s Degree
- Extremely hard working and entrepreneurial
- Experience in franchise industry
- Solid understanding of technology.
- Accomplished sales skills, with proven track record of producing revenue.
- Ability to multi-task and work in a fast paced, demanding environment.
- Ability to effectively create leads and deliver sales.
- Requires professional demeanor and appearance with impeccable verbal and written communication skills.
- Ability to quickly learn.
- Be highly aware of generating quality work in every aspect of your job.
- Ability to be self managed.
- Ability to overcome challenges.
- Proven organizational skills with attention to detail and the ability to prioritize.
We offer competitive compensation and benefits packages. For consideration, send your resume to hr@netsolace.com.
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Netsolace USA
Web Developer
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Job Summary
The Web Developer is responsible for developing and maintaining web-based software used to support business processes throughout the company. The Web Developer will be involved in all aspects of the website development. This includes meeting with end users to gather requirements, translating those requirements into a technical specification for the software, architecting the software, and then coding it.
Essential Functions
Design and develop websites ensuring strong optimization and functionality.
Code web pages utilizing CSS and XHTML and programming languages including JavaScript, SQL and ASP/VB .Net and combinations of languages for instance AJAX.
Develop and maintain web services.
Analyze, review and modify web systems by designing, maintaining, documenting, testing, developing and monitoring.
Assist in the planning of overall company policy regarding search engine optimization and web development.
Monitor site technical performance and web server.
Work on projects including web layout enhancements, website enhancements, web-based applications, and database-backed websites.
Job Requirements and Qualifications:
Extensive development experience in Microsoft .Net technologies (ASP/VB.Net).
AJAX/HTML/CSS experience and an interest in user interface design.
Object-oriented JavaScript skills.
Experience working on cross-browser platforms.
Strong database design and SQL skills.
Computer Science degree with minimum 2 years of work experience required.
Experience on mobile development a plus.
Candidate must be a team player and willing to teach and to learn.
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